When I moved in Hungary in 2006, I started a
direct marketing company. In fact, it is the local local branch of an Italian marketing company where I worked since 2003. The company is growing very slowly: we faced a lot of issues with the local market (I'll probably talk about this topic in another post) and only in the last months things started going on the right path.
I still remember the old days when I spent the whole working day alone, in the office, struggling to find the good motivation to work on something which almost everybody around me considered a failure even before starting. I always considered my company as a family, where trust and respect are the glue for the team members. I remember the old times when Aron, my first employee and now business partner, started learning the internals of the direct marketing: he trusted me, sharing with me the duties of starting up the company. Looking back I feel proud of what we did and more conscious about what we can do in the future.
Growing also means enlarging the team. To say the truth, I didn't expect to have so many problems looking for new people to add to our team: I interviewed a lot of people for our "python programmer" position, spending a lot of time and energy. I know that living in Hungary also means dealing with a local, small, atypical environment, but we offer the possibility to learn and develop IT and non-IT skills in a young, international environment.
We finally found an interesting guy, with PHP experiences but willing to learn Python. He told us that he could leave his job by the 16th of June, and he could work with us part-time till that date. Everything worked fine for three weeks then, suddenly, he disappeared. For one week, his mobile phone rang, but nobody picked up the line. No answer to e-mails, IRC, MSN or any other communication channel. I was worried, I hoped he was fine somewhere. This morning he called Aron telling him that he was sick, he had an issue with his eye. He visited a lot of doctors. He was busy. So busy that he couldn't call us to tell us so. For one week. After he started working with us four weeks ago. What is more annoying is that he didn't appear worried about his position, about our project, about our company. If I'd have quit from my job, I'd be very very worried about my new employer who is looking for me for one whole week without being able to reach me.
We are a growing company based on a small team, without a strict organigram and a horizontal structure. I trust my workmates, I trust them so much to put in their hands my investments, my reputation, my customers. The best team members knows that errors in this phase (eg. lost customers) can influence the company future and their job position
In this case, I gave out trust, but I didn't get back respect. I'm starting to think that being friendly and building a collaborative environment, a horizontal structure is not helping but damaging the company. Maybe if I'd be a boss with strong authority, then people wouldn't behave in this way.
And yes, of course, the problem with the eye was just an excuse.
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